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FAQ
How to contact support by email?
How can I call KoronaPay support?

FAQ

Answers to the most popular questions are provided in the “Help” section.

For user convenience, we have divided the information into several blocks:

  • Login and Registration
  • Sending Money
  • Receiving Money
  • Verification
  • Fees and Exchange Rates
  • History
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  • Settings and Profile
  • Help
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help@koronapay.eu+49 1573 5999799

© 2025 KoronaPay Europe Limited. All rights reserved.
Koronapay Europe Limited, Reg. No. HE375955, is an Electronic Money Institution (EMI) licensed and regulated by the Central Bank of Cyprus, license №115.1.3.30.
Registered address: 3107, Limassol, 28th October str 359, World Trade Center, 5th floor. The information on this website regarding the number of users, territories of operation, the number of transfer destinations, as well as other performance indicators of Koronapay reflect not only the results of Koronapay Europe Ltd., but also of other partners and participants of Zolotaya Korona Money Transfer system, incl. Koronapay Europe Ltd.