How to contact support by email?
Users of the KoronaPay service can contact customer support at any time through chat or phone, and they can also write an email.
For the convenience of users, you can send an email from the application.
From the “Help” section in the application, you can navigate to the email to send a message. The “To” field will be automatically filled in.
Please provide a subject for your email to receive a faster response, as messages are distributed to specialists based on the subject.
Please do not remove the technical information about the application and phone version, which is automatically generated when accessing the email from the application. This is especially important for a more prompt resolution of technical issues.
