How to pick up transfer in cash?
You can pick up your transfer in cash at the KoronaPay or Zolotaya Korona’s agent locations. You need to provide the transfer reference number and present an ID, e.g. a passport.
When collecting the money, the agent location’s staff may ask you to verify the details provided by the sender. If you fail to do so (e.g. the sender misspelt the recipient’s name), the staff may refuse the payment.
Therefore, if the sender did make a mistake, ask them to edit the transfer. The information is instantly updated.
You can find the nearest agent location in the “Agent locations” section. Select your city to see all the locations in it.
We recommend you check the selected agent location’s office hours in advance.