How to pick up transfer in cash?
You can pick up your transfer in cash at the KoronaPay or Zolotaya Korona’s agent locations. You need to provide the transfer reference number and present an ID, e.g. a passport.
When collecting the money, the agent location’s staff may ask you to verify the details provided by the sender. If you fail to do so (e.g. the sender misspelt the recipient’s name), the staff may refuse the payment.
Therefore, if the sender did make a mistake, ask them to edit the transfer. The information is instantly updated.
You can find the nearest agent location in the “Agent locations” section. Select your city to see all the locations in it.
You can zoom in and out of the map to see the details. Alternatively, find your current location by clicking on the red arrow icon and check the nearest agent location.
If you prefer to instead go through the list of agent locations, drag the search box up.
To find an agent location faster, you may use filters, e.g. if a location is open now, whether sending money is available or only collection, and available currencies.
If you know that there is an agent location on a certain street but don’t remember the address, enter the street name in the search field. Any agent location that is on that street will be listed below.
We recommend you check the selected agent location’s office hours in advance.