How to contact us?
Chat in the Korona app
It operates 24/7 in Russian and English languages.
The chat includes prompts for faster communication.
Support Call
You can contact the KoronaPay support service using the following phone numbers:
- United Kingdom: +44 7441 444064
- Germany: +49 8318 2909880
- Spain: +34 955 25 9941
- Poland: +48 7809 09958
- Romania: +40 3717 01387
- Finland: +358 45 4900099
- France: +33 3598 20013
- Czech Republic: +420 910 880 878
- Sweden: +46 10 551 35 15
- Estonia: +372 609 3024
Russia: +7 (495) 222 33 20
The call center operates 24/7 in Russian and English languages. German language support is available from 11:00 to 19:00 (CET).
You can also make a call directly from the Korona app. Calls are charged according to your operator’s tariff.
Email Message
If you were unable to resolve your issue in the chat or over the phone, please provide a detailed description of the problem in an email message to help@koronapay.eu.
