Home address verification (up to 15,000 €)

Confirm your home address
Confirm your home address

If sending a new transfer you exceed the 7,500 € limit, the app suggests you confirm your home address to increase the limit.

To confirm your home address, open the app and take a photo of any one document from the list:

- a utility bill (electricity, gas, water supply), an insurance policy bill, or a landline phone bill (we don’t accept mobile phone bills)

- a bank or credit card statement (not a photo of the card itself)

- a letter from a public authority (for example, in relation to taxes paid or refunded).

We need one of these
We need one of these
Make sure details are readable
Make sure details are readable

Make sure that the following is clearly visible:

- your full name

- your home address (not your office address)

- the issue date (within the last 6 months)

- the issuing authority’s logo or name (a bank, a local authority, a tax authority, a utility provider).

The verification process usually takes up to 2 business days. If needed, we might request additional information from you.

If the verification is successful, we will notify you about this by email and with a push message. Once it happens, you will be able to send up to 15,000 € over a six-month period.

Important note: if after the home address verification you change the details in your user profile, you will have to undergo the verification procedure again.

Documents sent
Documents sent