How to refund transfer?

Transfer details
Transfer details

As long as your recipient hasn’t collected their money, you may cancel the transfer. To do this,

1. Find the transfer you’d like to cancel in history and tap “Refund.”

2. Enter the code sent to your phone number. This is needed to verify that the transfer is being refunded by the same person who sent it.

3. Confirm refund.

We will refund the money to the card or account used for the transfer. This may take up to 5 business days depending on your bank.

Refund confirmation
Refund confirmation
Send money online

© 2022 KoronaPay Europe Limited. All rights reserved.
Koronapay Europe Limited, Reg. No. HE375955, is an Electronic Money Institution (EMI) licensed and regulated by the Central Bank of Cyprus, license №115.1.3.30.
Registered address: 3107, Limassol, 28th October str 359, World Trade Center, 5th floor. The information on this website regarding the number of users, territories of operation, the number of transfer destinations, as well as other performance indicators of Koronapay reflect not only the results of Koronapay Europe Ltd., but also of other partners and participants of Zolotaya Korona Money Transfer system, incl. Koronapay Europe Ltd.